What is primary care? It's probably why you see a doctor. You may have something bothering you or you may just not be feeling like yourself.
How do you get primary care? Qualify to be a patient at the Arthur Nagel Community Clinic (see the clinic’s patient application form). If you are already a patient, call 830-796-3448 to make an appointment. Remember the clinic is open Tuesday through Thursday, 8:30 a.m. to 4 p.m.
What happens at your primary care appointment?
- Arrive 15 minutes before your appointment time (30 minutes if you're coming to the clinic for the first time).
- Check in with the front desk. If you are a returning patient, you'll probably wait a few minutes.
- Let clinic staff check your height, weight, blood pressure, temperature, and pulse rate. Tell them if your medications have changed (this includes supplements and over-the-counter drugs). And why you are at the clinic today.
Then you see the doctor or nurse practitioner. They are professionals who have years of training to look after you. Be sure to answer their questions truthfully and they will provide excellent care.
At some point in your visit:
- You will be asked to take a survey with two to nine questions to diagnose depression and anxiety. This is a new program at the clinic and the clinic’s funder believes that all of us need help at some point in life. The test answers that question and is why we now have counseling at the clinic.
- You may be asked to visit the lab at the clinic. Sometimes this is a blood test, but there are other tests to learn more about your health.
- You may get a prescription. The clinic works to prescribe low-cost medications and may be able to help you get your prescription for free. If you get a prescription you may be asked to spend a few minutes with the Prescription Assistance Program .
- You may need to live a healthier lifestyle. Are you in the habit of healthy eating? Active living? Or do you have a chronic disease that might be helped with lifestyle changes? If this describes you, you’ll be referred to the RiskBusters program.
- You may need care the clinic cannot provide like x-rays or expensive diagnostic tests, dental care, or surgery. The clinic has a referral service and will help to connect you with the care you need. This may be a dentist, an eye doctor, or a specialist. The clinic will help you make an appointment for your first visit and help pay for the first visit.
Finally, you'll "check out" at the front desk. Here you'll usually be told the value of the services you received and then you’ll be asked if you will make a donation to the clinic. The clinic works very hard to raise the funds to provide free healthcare in Bandera County. If you can help, even a little, your donation is important not only for your care, but for everyone in the county who comes to the clinic.
With these services, the Arthur Nagel Community Clinic is ready to be your healthcare home. Come visit the clinic soon and begin your personal journey to better health.